Original title: Thermal underwear into a complaint "hot spot" last month
Beijing Morning News (Reporter Chen Lin) entered the cold, warm underwear also ushered in the hot season, but when you buy thermal underwear, you must not believe in publicity, especially the so-called "functional", "high-tech" thermal underwear, A lot of features are actually awkward. In November, complaints about thermal underwear became a "hot spot." A few days ago, the Municipal Industry and Commerce Bureau issued a consumer reminder, suggesting that consumers mainly choose "warm insulation".
Consumer Mr. Li reflected in the online purchase of thermal underwear, the website publicity "to reduce blood viscosity, enhance human immunity, improve blood lipid metabolism, lower cholesterol." Actually, Mr. Li found that the clothing was an ordinary commodity after receiving the goods. There was no website promotion effect, and it was suspected of false propaganda and required a return. After mediation by the industrial and commercial department, the merchants handled the return for the consumer. According to the 12315 Center, as the temperature gradually declines, thermal underwear has become a must-have for many consumers, and related complaints have followed.
The industry and commerce department said that in the face of various so-called "functional" and "high-tech" thermal underwear sold in the market, it should be rationally purchased. First, it is necessary to pay attention to the basic function of underwear. For the promotion of sales on the market, underwear with special materials such as “self-heating fiber†and “wool bamboo charcoal fiber†is recommended to understand the true composition of the clothing through the ingredient identification. When purchasing, it is more important to pay attention to the underwear fabric should be soft and comfortable, light weight, good elasticity and good warmth. The second is to choose the warm clothing that suits you. For example, the elderly, children, and sensitive skin are preferred to wear cotton that is comfortable to wear and easy to clean. Young people are more comfortable with fashion while keeping warm and comfortable, and for those who have special requirements for materials due to illness. Be careful. Don't even believe that underwear has the promotion effect of "improving blood lipid metabolism and lowering cholesterol". At the same time, you should purchase products that are produced by regular manufacturers and have a certain reputation. Not the more expensive underwear material, the better the warmth.
According to the statistics of the Municipal Administration for Industry and Commerce, in November, the 12315 information collection comprehensive service platform registered a total of 16589 consumer complaints, and received 33,426 consumer consultations to recover economic losses of 9,023,600 yuan for consumers. Among them, service complaints are still a big head, a total of 10,211.
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